GDPR Compliance
GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE
VuAppStore is committed to full compliance with the European Union's General Data Protection Regulation (GDPR). This document outlines how we meet GDPR requirements and protect the rights of EU residents.
YOUR GDPR RIGHTS
Under GDPR, you have the following rights:
1. Right to Access (Article 15)
You can request a copy of all personal data we hold about you.
- Request via email: gdpr@vuappstore.com
- Response time: Within 72 hours
- Delivery: Within 30 days
- Format: JSON, CSV, or PDF
2. Right to Rectification (Article 16)
You can correct inaccurate or incomplete personal data.
- Update directly in your account dashboard
- Or contact: privacy@vuappstore.com
3. Right to Erasure / "Right to be Forgotten" (Article 17)
You can request deletion of your personal data.
- Self-service deletion in account settings
- Complete deletion within 30 days
- Confirmation provided via email
4. Right to Restriction of Processing (Article 18)
You can limit how we process your data.
5. Right to Data Portability (Article 20)
You can receive your data in a machine-readable format and transfer it to another service.
6. Right to Object (Article 21)
You can object to specific types of data processing.
7. Rights Related to Automated Decision Making (Article 22)
We do not use automated decision-making or profiling that produces legal effects.
LAWFUL BASIS FOR PROCESSING
We process your data based on the following lawful bases:
- Contract Performance: To provide services you've subscribed to
- Consent: For optional features (you can withdraw anytime)
- Legitimate Interests: For fraud prevention and security
- Legal Obligation: To comply with tax and financial regulations
DATA TRANSFERS OUTSIDE THE EU
Your data may be transferred to the United States. We ensure GDPR compliance through:
- Standard Contractual Clauses (SCCs): EU-approved data transfer mechanisms
- Encryption: All data encrypted in transit and at rest
- Limited Transfers: Only when necessary for service provision
- Adequacy Decisions: We monitor EU adequacy decisions
DATA PROTECTION OFFICER (DPO)
Our Data Protection Officer oversees GDPR compliance:
Email: dpo@vuappstore.com
Response Time: Within 72 hours
Phone: +1-302-555-0100 (EU hours: 14:00-23:00 CET)
SUPERVISORY AUTHORITY
You have the right to lodge a complaint with a supervisory authority:
Lead Supervisory Authority: Irish Data Protection Commission
Website: www.dataprotection.ie
Email: info@dataprotection.ie
CHILDREN'S DATA
We do not knowingly process data of individuals under 16 years old without parental consent, in compliance with GDPR Article 8.